Some SMS messages are being blocked by T-Mobile

Incident Report for Garmin Services

Resolved

This incident has been resolved.

Posted Aug 27, 2021 - 14:34 EDT

Update

Our partner is in the process of reaching out downstream to have the block removed. We will provide further updates on progress made as we receive them.

Posted Aug 25, 2021 - 16:16 EDT

Investigating

Messages from inReach to T-Mobile numbers with location links are being blocked, we have mitigated for now by disabling links. There are some messages missing from when the blocking started.

Posted Aug 25, 2021 - 13:30 EDT

This incident affected: SMS/Text Communication.