Resolved -
This incident has been resolved.
Jul 14, 15:02 EDT
Update -
We are continuing to monitor for any further issues.
Jul 14, 13:19 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 14, 13:19 EDT
Identified -
Some US customers may experience issues accessing the Explore website, including managing data, deleting data, and viewing messages. These issues do not impact device messaging or SOS functionality.
Jul 14, 13:07 EDT