Identified - inReach Messaging is delayed. Developer APIs are affected. SOS Communication is not affected. The issue has been identified and teams are working to mitigate / resolve.
Jul 18, 2024 - 19:54 EDT
Iridium Activation and Subscription Billing ? Operational
90 days ago
100.0 % uptime
Today
LTE Activation and Subscription Billing ? Operational
90 days ago
99.76 % uptime
Today
Garmin Explore Website and MapShare ? Partial Outage
90 days ago
99.63 % uptime
Today
Garmin Sign In ? Operational
90 days ago
100.0 % uptime
Today
SMS/Text Communication ? Major Outage
90 days ago
99.87 % uptime
Today
Email Communication ? Major Outage
90 days ago
99.88 % uptime
Today
inReach Weather Forecasts ? Major Outage
90 days ago
99.88 % uptime
Today
SOS Communication ? Operational
90 days ago
100.0 % uptime
Today
Developer APIs ? Major Outage
90 days ago
99.87 % uptime
Today
Garmin Explore Mobile App ? Major Outage
90 days ago
99.88 % uptime
Today
Garmin Earthmate Mobile App Major Outage
90 days ago
99.88 % uptime
Today
Messenger Mobile App Major Outage
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 03:00 EDT
Scheduled - During a portion of this maintenance window, users that have a Messenger Mobile App account will be unable to send messages typed directly on their inReach device via the internet when paired with the app. Users can send messages typed on their paired app, or by going outside with the inReach device.
Jul 17, 16:38 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - This incident has been resolved.
Jul 10, 15:33 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 14:25 EDT
Investigating - We are investigating the issue, actively engaged with the billing system vendor to resolve an access issue in their system.
Jul 10, 11:13 EDT
Resolved - This incident has been resolved, and activations are now flowing through from the satellite provider.
Jul 10, 12:03 EDT
Investigating - We are experiencing a delay of a couple of hours for satellite activations.
Jul 10, 07:43 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 04:08 EDT
Update - The billing platform maintenance is taking longer then expected.
Jul 9, 14:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 15:00 EDT
Scheduled - Start: 7/8 at 3:00 PM ET (7:00 PM UTC)
Initial Estimated End: 7/9 at 3:00 PM ET (7:00 PM UTC)
Revised Estimated End: 7/10 at 5:00 AM ET (9:00 AM UTC)

The Garmin Services billing platform and related subscription endpoints will be unavailable. Billing-related subscription management features including activations, plan changes and deactivations will be unavailable.

Service-related features, including messaging and SOS for applicable products, will not be impacted.

Jul 5, 08:22 EDT
Jul 9, 2024
Jul 8, 2024
Resolved - This incident has been resolved.
Jul 8, 16:38 EDT
Investigating - We are currently investigating this issue.
Jul 8, 15:15 EDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.