Certificate rotation causing issues with inReach activations and deactivations

Incident Report for Garmin Services

Resolved

Problem was identified and resolved. Systems are functioning normally.

Posted Oct 19, 2026 - 09:57 EDT

Update

We are continuing to investigate this issue.

Posted Oct 19, 2026 - 08:50 EDT

Update

We are continuing to investigate this issue.

Posted Oct 19, 2026 - 08:39 EDT

Update

We are continuing to investigate this issue.

Posted Oct 19, 2026 - 08:27 EDT

Investigating

Device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.

Posted Oct 19, 2026 - 08:08 EDT

This incident affected: Satellite Activation and Subscription Billing, Garmin Explore Mobile App, Garmin Earthmate Mobile App, Garmin Messenger Mobile App, and Garmin Explore Website and MapShare.