inReach Messaging and Activation may be delayed for some customers

Incident Report for Garmin Services

Resolved

This incident has been resolved.
Posted May 06, 2025 - 12:44 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 06, 2025 - 11:44 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 06, 2025 - 11:21 EDT

Identified

inReach Messaging and Activation is delayed for some customers. The issue has been identified and teams are working to mitigate / resolve.
Posted May 06, 2025 - 10:40 EDT
This incident affected: Iridium Activation and Subscription Billing, SMS/Text Communication, and Email Communication.